1. Our Contact Details

Business Name: All Acres Ltd
Website: https://www.allacres.co.uk
Email: enquiries@allacres.co.uk
Registered address: St Stephens House, Arthur Road, Windsor, Berkshire,
SL4 1RU
Data Controller: All Acres Ltd

2. The Information We Collect

We collect and process personal information that you provide directly to us, such as when you:

• Complete our contact form

• Send us an email enquiry

• Communicate with us via phone or other channels

The personal data we may collect includes:

• Name

• Email address

• Phone number (optional)

• Details relating to your land or enquiry

We do not collect or process sensitive personal data (such as health, financial, or government identification data).

3. How We Use Your Information

We only use your personal information to:

• Respond to your enquiry or request for information

• Provide updates related to your enquiry or our services

• Maintain internal business records for lawful purposes

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Legitimate Interest: to respond to enquiries and operate our business efficiently.

• Consent: where you have actively opted in to receive updates or information from us.

5. Data Storage and Retention

We securely store your information using encrypted systems and reputable third-party service providers (e.g., Squarespace, email hosting).
Your data will be retained only as long as necessary to fulfil the purpose of your enquiry or as required by law.

We will securely delete your personal data once it is no longer required.

6. Your Data Protection Rights

Under data protection law, you have rights including:

• Access: You can request a copy of the personal data we hold about you.

• Rectification: You can request corrections to inaccurate or incomplete data.

• Erasure: You can request deletion of your personal data (“right to be forgotten”).

• Restriction: You can ask us to limit processing of your data.

• Objection: You can object to our processing based on legitimate interest.

• Data Portability: You can request your data be transferred to another organisation.

To exercise any of these rights, please email enquiries@allacres.co.uk.
We will respond within 30 days as required by UK GDPR.

7. Sharing Your Information

We may share limited personal data with trusted service providers who help us operate our business (such as Squarespace for website hosting or email systems).
All third parties are required to comply with UK GDPR and process your data only according to our instructions.

We do not transfer your personal data outside the UK or EEA unless adequate data protection measures are in place.

8. Cookies

Our website uses cookies for basic functionality and to understand visitor traffic (via anonymised analytics).
You can manage or disable cookies in your browser settings.
Full details are available in our Cookie Policy (optional link if you add one).

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes.
The most recent version will always be available on our website.

10. Contacting Us About Privacy

If you have any questions or complaints about our Privacy Policy or data handling, please contact us:
Email: enquiries@allacres.co.uk

If you remain unhappy, you can also contact the Information Commissioner’s Office (ICO): www.ico.org.uk

✅ Compliant With:

• UK GDPR (2021)

• Data Protection Act 2018

• ICO guidance for small UK businesses